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Terms of Use:

These Terms of Use apply to your use of all or any part of our website ( and to any email correspondence between Teesside Industrial Supplies Ltd and you.

Whilst every effort has been made to price products correctly, and in good faith at time of publication, we are under no obligation to honour prices or quoted offers if found to constitute an error; be that unintentional or as the result of incorrect data, upload or other technical issues. If in any doubt as to validity of prices advertised on this website you are at liberty to check first, before placing an order and transacting a sale. We reserve full rights to cancel any/all orders placed without prior notice on discovery of incorrect pricing due to, but not limited to, technical issues and errors afore mentioned.

Please read these Terms of Use carefully. By using this website, you are deemed to accept these Terms of Use. We reserve the right to amend these Terms of Use from time to time and recommend that you review them regularly. Your continued use of this website after changes have been posted, constitutes your acceptance of these Terms of Use as amended.
If you do not agree to any of these Terms of Use or our privacy policy, please do not use this website.

All references in these Terms of Use: to the “website” refer to this website (; to “you” and “your” refer to you, the user; to “we”, “us” and “our” refer to Teesside Industrial Supplies Ltd; to “Content” refer to the text, graphics, photographs, information and other material displayed from time to time on the website; and to “Services” refer to the advisory services that we provide.

1. Information About Us

1.1 This website is operated by us, TIS Ltd, trading as Teesside Industrial Supplies Limited, a company registered in England & Wales under company number 09457933. Vat registeration number is 223074737. Our registered office is situated at Exchange Building, 66 Church St, Hartlepool TS24 7DN. All prices quoted on this website are exclusive of value added tax (VAT) charged at prevailing rates.

2. Use of Website

2.1 You agree to use this website in accordance with these Terms of Use.

2.2 You agree that you will not:
(a) attempt to access our systems or reverse-engineer, decompile, disassemble or otherwise tamper with the website, its content and/or any software used in connection with the website;
(b) post on or transmit to or from the website any material that is threatening, defamatory, obscene, indecent, offensive, discriminatory, inflammatory, blasphemous, criminal, in breach of confidence or privacy or a third party’s rights or which may otherwise cause annoyance or inconvenience;
(c) use the website for fraudulent or criminal activities;
(d) transmit any virus, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data onto the website;
(e) use any manual or automated software, devices, or other processes to “crawl” or “spider” any web pages contained in the website;
(f) monitor or copy, or allow others to monitor or copy, our web pages or the content included herein;
(g) “frame” or otherwise simulate the appearance or function of this website; or
(h) take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorised access, or transmission or activation of computer viruses.

2.3 We will fully co-operate with all law enforcement authorities and court orders requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto the website and/or using the website in respect of any fraudulent activity.

2.4 If you breach any of the Terms of Use, we reserve the right to withdraw your access to the website.

2.5 Please note that access to our website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for any reasons beyond our control.

3. Intellectual Property Rights in our Website

3.1 We are the owner or the licensee of the copyright, trademarks and all other intellectual property rights in the content and expressly reserve all rights in the same.

3.2 You may print and download extracts from this website for your own non-commercial use and in respect of your receipt of our Services, provided that you do not modify any of the content, you do not use any graphics or photographs separately from their accompanying text and you do not remove any copyright or trade mark notification or other proprietary notices from such extracts.

3.3 Unless we state otherwise, all other reproduction or use of extracts of content is strictly prohibited. In particular, no part of this website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service or used for any commercial purposes whatsoever without our prior written permission.

4. Linking to the Website

4.1 You may create a link from your own website to the website provided that you obtain our prior written consent and provided that you only do so on the basis that you link to, and do not replicate, the home page of this website and you DO NOT:
(a) create a frame or any other browser or border environment around this website;
(b) in any way imply that we endorse, approve or are associated with any properties, products or services other than our own;
(c) misrepresent your relationship with us or present any other false information about us;
(d) use any of our content or trademarks without our express written permission;
(e) link from a website that is not owned by you; or
(f) display any content on your website that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

4.2 We expressly reserve the right to revoke without prior notice any right we grant to you to link to our website should you breach any of these Terms of Use.

5. Our Links to Other Websites

5.1 Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over, and make no endorsement of, the content or availability of these third party websites. We accept no liability for any statements, information, products or services that are published on or accessible through any websites owned or operated by third parties and you use and rely on the same at your own risk.

6. Disclaimer

6.1 Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of the content.

6.2 The content of our website is provided without any guarantees, conditions or warranties as to its accuracy. To the maximum extent permitted by law, we exclude:
(a) all liability for any communications that are lost, intercepted, altered or otherwise accessed by third parties;
(b) all liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results from the use of our website, any websites linked to it and any materials posted on it, including loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time, whether caused by tort (including negligence), breach of contract or otherwise; and
(c) all liability arising from any unauthorised access to or use of our servers or any interruption in use of the website.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation.

7. Enforceability

7.1 If any of these Terms of Use are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining Terms of Use which will continue to be valid to the fullest extent permitted by law.

8. Our Rights

8.1 We have the right to revise and amend these Terms of Use from time to time and any changes will be posted to our website.

9. Law and Jurisdiction

These Terms of Use will be governed by the law of England and Wales. Any dispute arising in connection with the same shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Applicability of Conditions (T&Cs):

These conditions shall be deemed to be incorporated in and shall govern all contracts (whether in writing or otherwise) between Teesside Industrial Supplies Ltd (TIS Ltd) having its registered office at Exchange Building, 66 Church Street, Hartlepool TS24 7DN and the Customer in relation to the supply of Goods and/or Services by the Company.
No waiver, alteration, or modification to any of the provisions of these Conditions shall have any effect or be binding upon the Company unless the same be in writing and signed by an authorised representative of the Company.


“Company” means Teesside Industrial Supplies Ltd.
“Customer” means any person, firm, corporation or other body of persons contracting with the Company for the supply of Goods and/or Services by the Company.


No quotation made by the Company constitutes an offer and any quotation may be withdrawn or revised at any time prior to acceptance by the Company of the Customer’s order.
Prices quoted by the Company are subject to variation, (unless otherwise agreed in writing by an authorised representative of the Company) and may be increased prior to delivery to take account of increases in costs incurred by the Company in the supply of the Services and/or the Goods including the cost of any materials, carriage, labour, overheads, the imposition of any tax, duty or other levy, or as a result of interruption or alteration of works through the Customer’s instructions or lack of instructions, all of which shall be treated as an additional part of the price.
Prices unless otherwise expressly stated in writing are exclusive of VAT, other duties and taxes.

Preliminary work

All work carried out, whether experimentally or otherwise at the Customer’s request shall be charged at the Company’s stated prices.


A charge may be made to cover any additional work involved where copy supplied is not clear and legible.


Proofs of all work may be submitted for the Customer’s approval and the Company shall incur no liability for any errors not corrected by the Customer in proofs so submitted. Alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is left to the Company’s judgement, changes therefrom made by the Customer shall be charged extra.

Variations in quantity

As regards print work every endeavour will be made to deliver the correct quantity ordered, but estimates are conditional upon an allowance of three per cent for one colour work only and five per cent for other works for overs or unders.

Materials supplied by Customer

The Company may reject any paper, plates or other materials supplied or specified by the Customer which appear to be unsuitable. Additional costs incurred if materials are found to be unsuitable during production may be charged by the Company.
Where materials are so supplied or specified, the Company will take every care to secure the best results, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified.
Quantities of materials supplied shall be adequate to cover normal spoilage.

Delivery Information

All goods are offered subject to availability. Delivery of goods will be deemed to take place at the Purchaser’s premises unless otherwise agreed.

Every effort will be made to deliver goods on time but no responsibility can be accepted for late or non-delivery.

All shortages, damage, production errors or non-delivery of goods must be notified to us by telephone within 48 hours and confirmed in writing within 3 working days of dispatch.

Claims for shortages or non-delivery must be supported by the couriers POD and a delivery note which the goods have been signed as unchecked, short or damaged as appropriate.

By arrangement all deliveries should be carefully checked-in to ensure correct garments are delivered as no responsibility can be accepted thereafter for none or short deliveries.

Any damaged parcels should be checked in front of the courier’s delivery person and signed for accordingly. The Customer undertakes to provide all necessary loading and unloading facilities for Goods. Nothing shall oblige the Company to load or unload Goods at the place of delivery or elsewhere.


Payment is due to the Company and shall be made in Sterling, on or before 30 days from date which the invoice was dated. Exception to this rule apply only when purchases are made via e-commerce and through instant payment methods, known as ‘BACS Transfer’ and/or ‘PayPal’. Or purchases paid for at time of collection from the trade shop, known as ‘Cash on Delivery’.
All costs incurred in recovering overdue debts including, without limitation, legal expenses will be payable by the Customer.


Ownership of the Goods shall not pass to the Customer until the Customer has paid the Company the full purchase price of the Goods.
The Customer shall be entitled to sell the Goods in the ordinary course of business on the basis that, to the extent permitted by law, the proceeds of sale shall be the property of the Company.


All Goods supplied by the Company are at the Customer’s risk from the time they are received at the Customer’s delivery address or, if the Customer and the Company have agreed in writing that the Customer is responsible for collecting the Goods, from the time they leave the Company’s premises.

Force Majeure

The Company shall be under no liability if it is unable to carry out any provision of the contract for any reason beyond its control including (without limit) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike to any other action taken by employees in contemplation or furtherance of a dispute or owing to any inability to procure materials required for the performance of the contract. During the continuance of such contingency the Customer may be written notice to the printer elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.


The Company reserves the right to deduct from monies due or becoming due from the Company to the Customer, monies due from the Customer to the Company.


Any notice required to be given by either the Company or the Customer to the other shall be deemed validly served if be:-
Pre-paid registered letter paid to the address for the recipient or such other address as may from time to time be notified in writing for this purpose; or
Personal delivery by hand.


All relevant contracts shall be governed by and in accordance with the laws of England and the Customer hereby prorogates the exclusive jurisdiction of the English


Best Buy Price Guarantee:

We simply will not be beaten on price on our Spill Control Special Offers and Promotions. Guaranteed!

If you wish to purchase a product, that you have found cheaper elsewhere (see our terms below), place your order in the usual way through our store and email your confirmation order to with the link to the product shown in stock and at the lower price. You will then be given the price difference refunded within 72 hours, placed on your trade account.

*We will price match any genuine UK company (must be registered with Companies House) at the advertised price at the point of sale. Match must be verified as exact like for like which includes item code, exact size and colour available, delivery times & delivery charges. We do not price match unauthorised retailers, third party retailers, resellers or private sellers. We do not price match for interest-free finance purchases. We do not price match free gifts or promotional voucher discounts. We do not retrospectively pricematch.